We requested AAA to come out and check our toilet which just does not work well. Due to plumbing emergencies and a bad winter storm it was necessary to reschedule twice but they were very communicative and helpful in rescheduling. We were notified when Gordon, our technician, was on his way, and a photo was sent so we knew who to expect, which I think is amazing. Gordon was wonderful, he thoroughly checked our toilet and determined that it will be in our best interest to just replace it. We appreciated his honesty and professionalism. I would absolutely recommend AAA to come out. They are reasonably priced and were very honest with us. We will use them again in the future.
Tony O. was wonderful! He remedied our plumbing problem and eased our future concerns as well. He was a gentlemen throughout the entire process. Thank you, Tony O. and AAA Service Plumbing, Heating & Electrical!!
UPDATE: JASON & DAMIAN ROCK THE HOUSE! Thank you so much! Things are wildly flushing! Thank you so much on such short notice.
I am so glad I contacted AAA Service Plumbing. From the office staff to the technicians. Dustin Wilkison came out to clear a sink and tub. He was very thorough and made sure everything was in working order after putting things back together. He also was careful to keep the area covered and clean. He shared how much he appreciated the focus on honesty as an employee. Then Isiah Romero came out to clear the main line. It was his goal to make sure the line was clear and used two different types of cutters to do so. He too expressed his gratitude for working for a company that values honesty and cares about the employees and their families.
AAA Service Plumbing Heating and Electric just finished installing our new furnace and thermostat. Leroy, William, Greg and Dylan did a great job! All were prompt, friendly, professional.
A couple weeks ago we called AAA when our old furnace kicked on for the first time this season and blew cold air. Phil came out to relight the pilot light. He had it working in no time. But we knew our 30-year-old furnace needed replacing. Phil set an appointment for Mannie to come out for an estimate. We felt very comfortable with the info and estimate Mannie gave us.
We are impressed with all the service we have received from AAA, including the texts letting us know who would be coming to the house, with a photo of the individual, along with the time frame. The follow up is marvelous! The office staff is helpful and friendly, too. I recommend AAA Service and will use them again!
I cannot say enough about the outstanding customer service AAA Service Plumbing, Heating and Electric provides. I have a 5 year old son and he loves tools and machines, our tech Jim engaged with Nicholas let him help. That is not why I am writing this review, that was a bonus!
Jim Anderson was our service tech and he was able to walk me through all the potential issues that could come out of our main line backup that has happened a few times. After we got the clog cleared out, Jim gave me advise and instructions on how to keep my lines maintained. As we were wrapping things up, Jim did a quick inspection of my washer and he found my hot water connection was on the verge of failure! THIS IS THE CUSTOMER SERVICE! Jim caught the problem and then offered to give me the materials and take care of this issue. I could not take advantage of his kindness and I took care of that repair myself.
AAA Service made a customer for life with this visit. I know who i will be calling in the future.
